Meet Your EYE FLORIDA Provider On-Line
EYE FLORIDA
TELEMEDICINE VIDEO VISITS
Telemedicine refers to the practice of caring for patients remotely when the provider and patient are not physically present with each other. Modern technology has enabled doctors to consult patients by using HIPAA-compliant video conferencing tools.
Simple and convenient to use
See your doctor from anywhere, just click their personalized room link to join them for a video call.
No downloads or accounts
No need to download software or create an account. Just use a SAFARI browser on a computer or device with a camera and microphone.
Private and secure
All data is encrypted, your sessions are anonymous, and none of your information is stored. We adhere to HIPAA data privacy requirements.
Frequently Asked Questions
Will a visit via telehealth be as effective as an in-person one?
We believe that it is important to let you know that not every situation is right for telemedicine. Be assured that we will only schedule remote visits for non-urgent eye conditions. If we feel that we cannot treat you adequately via video, an in-person visit will be recommended. Remote visits have proven to be equally as effective as in-person ones. In fact, telehealth actually improves outcomes by making it easier for people to comply with follow-up recommendations and aftercare.
Is my privacy protected?
Yes. We’ve carefully chosen a telehealth system that safeguards your personal information and meets the tough HIPAA regulations for data transmission and storage.
Can medications be prescribed during a telehealth visit?
Yes
Where do I need to go for my telehealth visit?
Most people prefer to have their visit at home or in a private office, but you can be in any location that you feel affords sufficient privacy to allow clear and uninterrupted communications between you and your provider.
How much will it cost?
These appointments are typically covered by your regular health insurance. When booking your telehealth visit, our knowledgable staff will check your insurance coverage and obtained pre-authorization if necessary. Similiar to an in-person visit to the clinic, you may be charged the same co-pay/deductibles/cost sharing out of pocket expense. If you don’t have insurance, a self-pay option which is available for ESTABLISHED and NEW PATIENT.
How do I schedule a visit?
Just contact our office exactly like you would for an in-person visit and let us know you’d like to see your provider via video. Our office number is 407-891-2010. We will then give you instructions to login to a video conference website for your e-visit/telehealth visit.
Do I need to sign up for an account?
No, as a patient you actually don't need to create an account with us to see your provider. You will check in and your provider will start the call when they are ready. If you are a NEW PATIENT, you will need to complete a New Patient Medical Chart prior to telehealth visit.
What hardware and software do I need?
You will need an iPhone, iPad, Android mobile device, or personal laptop or computer with a working camera and microphone with Safari search engine and Wi-Fi network. Headphones are recommended to echo.
How can I improve video quality?
Restart your computer: restart your computer before your first call.
Wi-Fi: be close to your Wi-Fi router, make sure no other parties on the network are using up the bandwidth, and you don't have a lot of browser windows open.
CPU/GPU usage: ensure no high intensity programs are running on the computer.
